Our commitment to protecting your personal information
How we use cookies technology on our website
General Privacy Statement
At House Rx, Inc. (“House Rx”, “we” or “us”), we are committed to protecting your Personal Information (as defined below), including when you interact with the House Rx websites asin(“Sites”). This Privacy Notice (this “Notice”) outlines the type of Personal Information House Rx may collect; the means by which House Rx may collect, use, or share your Personal Information; steps House Rx takes to protect your Personal Information; and choices you are provided with respect to the use of your Personal Information. Please read this Notice carefully.
Unless we make available a different privacy notice this Privacy Notice applies to your interactions with House Rx.
For the purposes of this Notice, “Personal Information” (also known as “personally identifiable information” (PII) or “personal data” in some jurisdiction) is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.
What Personal Information We Collect
When you interact with us, we may collect the following Personal Information:
The provision of certain types of Personal Information may be necessary or optional, depending on the circumstances. Mandatory Personal Information will be marked as such at the moment of collection of your information. If you refuse to provide mandatory Personal Information, House Rx may not be able to process your request (such as your contact request).
We may also collect non-identifiable information, such as the type of browser or operating system you are using. We may also de-identify or anonymize your Personal Information in accordance with applicable law or create aggregate, anonymized information that relates to a group of individuals, which we may use for any lawful purpose in accordance with applicable law.
Purposes for Collection of Personal Information
In addition to the purposes for collection listed above, we may also collect each of the above categories of Personal Information in order to provide you services and for our own internal business purposes, which include:
How We Share Your Personal Information
We may share your Personal Information for the reason(s) disclosed to you at the time we collect it, with your consent, at your direction, or in the following ways:
Your Choices; Interest-Based Ads
We encourage you to communicate your preferences to us about how we use your Personal Information.
SMS Terms & Conditions
By providing your mobile phone number, you consent to receive SMS text messages from House Rx related to prescription refills, medication reminders, pharmacy services, and other relevant communications.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message and no further messages will be sent to your mobile number.
Help and Support: For assistance, reply with "HELP" or contact our support team at privacy@houserx.com or call (415) 707-0117.
SMS Privacy Statement
Your mobile information will be handled in accordance with our Privacy Policy. We do not share SMS consent or opt-in data with third parties or affiliates for marketing or promotional purposes.
All categories of information described in this Privacy Policy exclude text messaging opt-in data and consent, which will never be sold or shared.
Children’s Information
Our Sites are not intended for use by or directed to children under 18 years of age. If you are under 18 years old or otherwise have not attained the age of majority in your state of residence, you must have your parent or other legal representative’s permission to use the Sites. If we learn that we have received any Personal Information directly from a child under age 18 without first receiving his or her parent’s verified consent, we will use that Personal Information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Sites. We will then subsequently delete that child’s Personal Information.
Do Not Track
Some web browsers incorporate a “Do Not Track” (“DNT”) feature that signals to the websites that you visit that you do not want to have your online activity tracked. Many websites and applications, including our Sites, do not currently respond to web browser DNT signals because such signals are not yet uniform. For more information about DNT signals, please visit www.allaboutdnt.com.
Links to Other Sites
Our Sites may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave our Sites and review the privacy policies of such sites as their privacy policies may differ from ours.
Note to International Visitors Outside the US
The Sites are intended for use in the United States only. If you visit our Sites or contact us from outside of the United States, please be advised that (i) any information (including Personal Information) you provide to us or that we automatically collect will be transferred to the United States; and (ii) that by using our Sites or submitting information through the Sites (including Personal Information), you explicitly authorize its transfer to and subsequent processing in the United States in accordance with the laws of the United States and this Notice.
Changes to this Notice
We reserve the right to change or replace this Notice at any time. Please check back from time to time to ensure that you are aware of any changes or updates to the Privacy notice. We will indicate the date that the Notice was last updated at the top of this page. If we make material changes that would impact your use of the Sites or your privacy rights, we will endeavor to notify you of the changes, such as by posting a notice directly on the Sites or by sending an email notification if you have provided your email address to us.
Securing Your Information
We use reasonable safeguards aimed to protect against unauthorized use, disclosure, alteration or destruction of the Personal Information we collect and maintain. You should keep in mind, however, that no data transmitted over the internet is 100% secure. As a result, while we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to or from our Sites.
Contacting Us
If you have any questions or comments about this Privacy Notice, please contact us at privacy@houserx.com or by mail at:
Privacy at House Rx, Inc.
530 Divisadero St #831
San Francisco, CA 94117
Phone: (415) 707-0117
Your California Rights
If you are a resident of California, you may be entitled to the privacy rights described below under the California Consumer Privacy Act (“CCPA”). Please note that certain categories of Personal Information, such as Protected Health Information, are not covered by these CCPA privacy rights, but may be protected by HIPAA and other laws that provide similar protections.
You may exercise your right to know and your right to deletion twice a year free of charge. To exercise your right to know or your right to deletion, contact us at 415-707-0117 or email us at privacy@houserx.com.
We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. If you have an account with us, we will use our existing account authentication practices to verify your identity. If you do not have an account with us, we may request additional information about you to verify your identity. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.
You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.
Please note that House Rx may sell or license de-identified datasets derived from patient information for any lawful purpose, including but not limited to, supporting cancer researchers in generating insights or to address hypotheses across a range of scientific, medical, clinical, or pharmaceutically-relevant questions. These de-identified data sets may include Protected Health Information that has been de-identified under the HIPAA expert determination method, which means that a statistical expert has determined that there is a very small risk that the information could be used, alone or in combination with other reasonably available information, to identify you. Data de-identified in this way does not constitute Protected Health Information.
Shine the Light – Third Party Marketing:
California law also gives California residents the rights to request certain information regarding our disclosure of their Personal Information to third parties for those third parties’ direct marketing purposes. You may request information regarding the disclosure of your Personal Information to third parties for those third parties’ direct marketing purposes by emailing privacy@houserx.com or writing us to the address in the contact us section. Please indicate “California Rights” in the subject or attention line of your communication.
Your Nevada Rights
If you are a Nevada resident, you have the right to opt-out of the sale of certain Personal Information, including your name and mailing address, to third parties. As of the date of this Notice, House Rx does not sell any Personal Information to any third party. If that were to change in the future, we will update this Notice.
